Between 2002 and 2014, we attempted
multiple times to recruit different subcontractors to cut our stones in their
facilities. Unfortunately, we were never able to create long-term connections with them
because it was difficult to monitor high-quality standards from these locations that our
clients were looking for. We then decided it was about time to create our own team in
order to give our customers what they actually needed rather than what the
subcontractors wanted. To this day, we are still grateful to have found the right people
to work with us.
We attempted to develop our first cutting and polishing
factory in 2007, but the financial crisis in 2009 wiped out all of our efforts. On top
of this, we began to face external challenges since we were unable to fulfil our
clients' orders at the time. Our expansion in Thailand in 2010 enabled us to assemble a
completely new Thai team, along with qualified gemologists. Over the years, we built two
cutting factories in Thailand, and we now have a very stable supply for our different
clients all over the world.
We truly believe that without the right
employees, our company would not have succeeded. Respect and an optimal work environment
are embedded into our business culture. As we are now based in Thailand, we have always
done our best to support our Thai employees by assisting them with accommodation,
funerals, marriages, and festivals, and we have always tried to support them as much as
we could because, aside from our customers, they are the most valuable part of our
business.